Terms of Use

THANK YOU FOR SHOPPING!

Online purchases made through the Sugar & The Hi-Lows Web Store are governed by the sales conditions stipulated below. Please read them carefully. Your use of the Sugar & The Hi-Lows Web Store as a purchasing medium constitutes your acceptance of these conditions and of the modifications that the Sugar & The Hi-Lows Web Store may, from time to time, make them.

The Sugar & The Hi-Lows Web Store reserves the right to cancel and refund any order placed on its site. Customers will be notified by email if this is the case.

SALES & SHIPPING
Credit Cards and PayPal are the only forms of payment permitted for online purchases. VISA, MasterCard, Discover and American Express are accepted. Please note that the confirmation email sent to you after your Sugar & The Hi-Lows Web Store purchase has been completed constitutes your invoice.

PRICE
Orders placed through the Sugar & The Hi-Lows Web Store will be billed at the price indicated next to the description and illustration of the relevant product. In order to provide for unforeseen fluctuation in market prices, the Sugar & The Hi-Lows Web Store reserves the right to modify its prices on products sold through the site at any time without notice. Delivery charges and handling charges are exercisable on every Internet order.

AVAILABILTY OF PRODUCTS
The Sugar & The Hi-Lows Web Store makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot be guaranteed. The Sugar & The Hi-Lows Web Store accepts no responsibility for any damages resulting from stock-outs. If the Sugar & The Hi-Lows Web Store is unable to deliver a product ordered through its Internet site, you will be advised by email. The Sugar & The Hi-Lows Web Store reserves the right to limited quantities.

SHIPPING POLICY
Products shipped from Nashville, TN

Orders are shipped using regular United States Postal Service. For International orders, please note that you will be responsible for any additional customs taxes or tariffs as applicable to your country, at the time of delivery.

Typical delivery times are:
7-12 days for deliveries within the US
10-15 days for deliveries within Canada
15-25 days for International deliveries

Please allow 3-5 days handling/processing time for all orders.

If you require an expedited service, please contact us directly and we will try to accommodate your request.

We can be reached at [email protected]